Presbyterian Healthcare Services

Presbyterian Healthcare Services is the largest healthcare provider in New Mexico with 11,000 employees spanning a diverse range of job roles. They all manage their careers and stay up to speed on developments within the hospital network through an intranet known as PresNet.

We carefully followed Nielsen Norman’s Intranet Usability Guidelines to deliver the best possible user experience for users of every age group and cognitive ability. The site was built on the SharePoint CMS with RISE integration.

The client wanted to increase adoption of the site on launch so we proposed a Roadshow, involving an announcement campaign, stakeholder training sessions, and a built-in onboarding process on the site.